December 5, 2011

Keeping you informed: Survey to gauge internal communications

Where and how do you get your Johns Hopkins news? Do you want to know even more about what the university and its people are doing? The university’s Office of Communications would like to know.

The office is launching a survey today to better understand the effectiveness of current internal communications activities and build new strategies for sharing information, news and stories of the university.

A link to the survey, which is anonymous and takes only a few minutes to complete, went out to all faculty and staff via a broadcast email.

“There is no better way to gauge effectiveness than to ask for honest feedback,” said Glenn Bieler, the university’s new vice president for communications, who assumed his post in July. “I encourage all faculty and staff to take the survey. The more responses we receive, the better we know what we are good at and where we can improve.”

Those who complete the survey by the Dec. 14 deadline will be directed to a separate page to enter a drawing to win an Apple iPad 2. The survey results will be published in January, with the raffle winner announced at that time.

Johns Hopkins University currently employs roughly 28,000 people, spread out over 10 divisions and multiple campuses in Baltimore, Laurel, Md., Montgomery County, Washington, D.C., and abroad. Bieler said that reaching this sizable and widespread audience has its challenges.

“How do we break down inevitable communications silos that get formed because we are all busy doing our day-to-day work? That is the question we often ask ourselves in the Office of Communications,” he said. “We hope that this survey will provide us with some potential clues for implementing communications that better engage our faculty and staff across our varied campuses.”

If you did not receive an email about the survey, go to